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FAQ
We’re here to answer your questions and ensure you have all the knowledge you need to make the most of your adventures on the water.
HOW CAN I TRACK MY ORDER?
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.
How should I care for and maintain my kayak?
Proper maintenance is essential to ensure the longevity and performance of your kayak. We recommend rinsing your kayak with freshwater after each use to remove salt, sand, and debris. Store your kayak in a cool, dry place away from direct sunlight when not in use. Additionally, regularly inspect and clean your kayak’s hull, hatches, and fittings to prevent any damage or deterioration.
Can I get assistance with assembling my kayak or installing accessories?
Absolutely! Our team is here to assist you with any assembly or installation needs. Whether you have questions about setting up your kayak or need guidance on attaching accessories such as rudders, mounts, or fishing rod holders, we’re happy to provide step-by-step instructions and troubleshooting tips to ensure everything is properly installed and ready for your next adventure.
How do I choose the right kayak for me?
Choosing the right kayak depends on factors such as your skill level, intended use, and personal preferences. Our knowledgeable staff can assist you in selecting the perfect kayak based on your needs. Additionally, you can explore our comprehensive product descriptions and reviews to make an informed decision.
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