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You Have a Question?
Let us Answer it.

Feel free to reach out to us via email, phone, or through the contact form below. Whether you’re seeking product recommendations, have inquiries about an order, or simply want to share your kayaking adventures with us, we’d love to hear from you.


4 Longchamp Way,
Milnerton, Cape Town, 7441


Phone Number

+27 021 511 9695

Brian’s Kayaks Support

Drop Us a Message

If you would like to get hold of us or request one-on-one assistance,
please fill out the form below and we’ll get in touch with you.
Alternatively you are always welcome to pop in to the shop or call us on our landline.

* We’ll get back to you in 1-2 business days


Here are some answers to Frequently Asked Questions.

What types of kayaks do you offer?

At Brian’s Kayaks, we offer a diverse range of kayaks to suit various preferences and skill levels. Our selection includes recreational kayaks, touring kayaks, sit-on-top kayaks, fishing kayaks, and more.

How do I choose the right kayak for me?

Choosing the right kayak depends on factors such as your skill level, intended use, and personal preferences. Our knowledgeable staff can assist you in selecting the perfect kayak based on your needs. Additionally, you can explore our comprehensive product descriptions and reviews to make an informed decision.

Do you offer kayak rentals?

Currently, we do not offer kayak rentals. However, we have an extensive inventory of kayaks available for purchase, ensuring you have the perfect vessel for all your adventures.

Can I return or exchange a kayak if it doesn't meet my needs?

Yes, we offer a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return or exchange the kayak within a specified timeframe, provided it meets our return criteria. Please refer to our Returns & Exchanges policy for more information.

Do you offer warranty coverage for your kayaks?

Absolutely! We stand behind the quality of our products and offer warranty coverage on all kayaks purchased through Brian’s Kayaks. Our warranty policies vary depending on the manufacturer, so please refer to the product documentation or contact us for specific details.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.

Can I purchase accessories and kayak gear from your website?

Yes, in addition to kayaks, we offer a wide range of accessories and kayak gear to enhance your paddling experience. From paddles and life jackets to waterproof bags and safety equipment, we have everything you need to gear up for your next adventure.

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